IronVault · IronMesh
Delete your IronVault account
How
- Sign in at vault.ironmesh.cloud. In the Android or iOS app, open Settings and choose Delete account…, which opens the same page.
- Under Delete account, enter your master password and a code from your authenticator app, and confirm.
Your account locks at once: every device is signed out and you get an email. Seven days later the account is deleted. Until then, signing in lets you keep it.
What is deleted
Your vaults, passwords, files, devices, passkeys and emergency arrangements (your emergency kit, your nominated partner, and anything you inherited from someone else).
What stays
- Shared vaults that other people are in stay with them, and so does anything you added there. If you were the only owner, everyone left in the vault becomes an owner.
- Security records (for example "signed in", "password changed") keep the account's internal number, but not your email address (except in the record of an invitation sent to you) or anything in your vault. If your account belongs to an organisation, it may need these for its own legal duties.
- Deleted files are unreadable at once, because their keys are destroyed. Their encrypted bytes can stay in our storage's recycle area for up to 35 days.
If you cannot sign in
Email privacy@ironmesh.cloud from the address you signed up with, and we will delete the account.
See also our privacy policy.